The possibilities are endless with what a chatbot can be used for. From providing customer service to automating transactions, chatbots are revolutionising the way businesses interact with their customers.

One of the most common use cases for chatbots is customer service. Instead of waiting on hold, customers can quickly and easily get the help they need from a chatbot. Chatbots answer simple questions, provide product recommendations, help clients find their dream home and even guide them through the purchasing process.

In addition to customer service, chatbots are also being used to automate transactions. For example, a chatbot can help customers book a hotel room, order movie tickets, or purchase a product online. By streamlining these processes, businesses save time and money while providing a seamless user experience.

But the benefits of chatbots don't stop there. As Gartner predicts, chatbots are becoming increasingly common in the workplace as well. They assist with internal communications, and help HR with the interviewing process, scheduling, and task management among other things. This boosts both employee productivity and efficiency, freeing up time for more meaningful work.

Chatbots offer numerous benefits, including cost savings, increased efficiency, and personalised experiences. As more businesses adopt chatbots, they'll continue to revolutionise the way we interact with technology as well as each other.