Serviceform’s web analytics tools report your website performance and make it easy for you to utilise data for decision-making. Use the web analytics tools alone or combined with Chatbot and Live chat analytics tools to understand the whole customer journey.
Google Analytics can be complex and difficult to understand – even for professional marketers. Sometimes all you need is a web analytics tool that reports the most meaningful data in the easiest way possible.
Data from your website and conversion tools are often scattered. Especially when you use different software or plugins for different tools. Serviceform Web analytics tools track data from your website as well as Serviceform conversion tools installed on all pages.
Analytics we track with Serviceform Web analytics tools include: total views, unique views, interactions, interaction rate, lead information, flow breakdown, drop-off rate, submission, submission rate, and redirects.
Export or copy the data to analyse them off-platform.
Track team performance with statistics like total chats, missed chats, average wait time, and average reviews. Instantly collect user reviews across Chatbot and Live chat discussions.
Serviceform Live chat offers a powerful big teams structure. Have up to thousands of agents as well as multiple groups and structures of agents.
Our Web analytics tools track data across individual, group, and team levels.
We provide a simple all-in-one convenience platform that tracks user statistics 24/7 across both website and tools. Expect powerful data tracking that comes with flexible goal creation and management. Most importantly, it's straightforward with no-code and no-hassle install.
Unlimited active events
Responsive customer support
Free chatbot template library
No-code website chatbot builder
Meeting and appointment booking chatbot
Chatbot with Stripe payment integration
File upload in website chatbot
Dynamic chatbot for content personalization