Respond to customer questions fast and smart with Live chat – a must-have addition to your customer support. Use live chat widget together with a chatbot as a hybrid model for full-hour customer service.
Live chat is a technology that’s been around for more than a decade. Take it to the next level by combining it with a chatbot. Why?
Serviceform Live chat widget offers a powerful structure for big teams. This includes:
Know what your team is doing with statistics like total chats, missed chats, average wait time, and average reviews. Instantly collect user reviews across Chatbot and Live chat discussions.
Serviceform’s mobile app ensures you always get notifications from your website Live chat widget. Easily respond to Live chat enquiries from your mobile phone while on the go. Fast response times mean happier customers!
41% of consumers appreciate your brand more if they can speak to a real person while buying products online. Track the customer journey on your website and assign conversations to individual agents or teams with filter tags.
Unlimited active events
Responsive customer support
Free chatbot template library
No-code website chatbot builder
Meeting and appointment booking chatbot
Chatbot with Stripe payment integration
File upload in website chatbot
Dynamic chatbot for content personalization