Do more with WhatsApp

With an average open rate of a whopping 98%, your campaigns are guaranteed to be seen by almost everyone in your audience.

With an average open rate of a whopping 98%, your campaigns are guaranteed to be seen by almost everyone in your audience.

Email campaign
Send bulk campaigns to up to 10,000 people.
Customer support
Provide customer support with chatbots.
Client meeting
Make it easy for customers to connect with you.

Explore WhatsApp marketing with WhatsApp Business Manager

Serviceform makes the WhatsApp Business API as simple as running an email campaign. Effortlessly send promotional campaigns and reach your audience directly through WhatsApp, right in their pockets.

Get WhatsApp Business Manager
Agent pages and
Works with any website
Works with all PMS, Website or CSM

How to use WhatsApp Campaign for your business

WhatsApp has 3 billion unique users globally - that's 40% of the world population! Capturing this audience makes a huge impact on any company.

There are many ways to benefit from Serviceform WhatsApp Campaign:
‍
✔ Reactivating old customers
✔ Nurturing new prospects
✔ Sending reminders
✔ Promoting special offers or discounts
✔ Delivering important updates or announcements
✔ Automating customer support during and after campaigns
✔ Driving customer feedback and surveys

Get WhatsApp


Be where your customers are

WhatsApp is where your customers are, so why shouldn’t you? Have a chat with our WhatsApp expert and we’ll recommend areas where WhatsApp can make a difference for your business.

We handle everything: setup, training, full implementation, and ongoing support. No hidden fees—just complete service every step of the way.

Get WhatsApp

What is live chat then?

Live chat is real-time communication with a real person. Also taking place inside a chat window, Serviceform’s Chatbot-Live chat hybrid brings live chat solutions full circle for all-hours customer service.

Heard of Automated lead routing? It’s how our Chatbots uniquely connect website visitors to designated team reps and agents in real time for higher-percentage live chat conversion.

Hanna Aarnio
Website conversion expert

Why Serviceform?

The one toolset with no regret
Tools for this, that, and even tools for other tools. Stop the madness by starting with Serviceform: Simplify getting the most out of your web data!
Because time is a resource
Spend just one hour with us and we’ll handle the rest. Our customer success and support teams are here everyday making sure of it.
Specialist support
We’re always listening to our customers’ needs. Improving. Updating. How you envision your business is exactly our business!

Explore WhatsApp marketing with WhatsApp Business Manager

Serviceform makes the WhatsApp Business API as simple as running an email campaign. Effortlessly send promotional campaigns and reach your audience directly through WhatsApp, right in their pockets.

Get WhatsApp Business Manager
Agent pages and
Works with any website
Works with all PMS, Website or CSM

What is WhatsApp Business Manager?

What is the connection between Serviceform WhatsApp Campaign and WhatsApp Business Manager?

While the WhatsApp API is a powerful tool, it lacks its own user interface because it's designed to integrate with existing systems.

That’s where Serviceform comes in! We offer a visual platform that allows non-technical users to effortlessly create and send bulk messages as campaigns, and track their performance—all from one place, without the technical complexity.

You can, of course, use WhatsApp Business API without Serviceform. However, you’d need your own developers to integrate the API with your systems and manually track campaign performance.

With Serviceform, you won’t need to worry about the technical complexity of API integration, we’ll handle all the set up for you!

Get WhatsApp

How to use WhatsApp Campaign for your business

WhatsApp has 3 billion unique users globally - that's 40% of the world population! Capturing this audience makes a huge impact on any company.

It’s one of the best ways to nurture new prospects who showed interest or reactivate old silent customers. It’s like sending an email campaign but the message goes to WhatsApp instead.

There are numerous ways to benefit from Serviceform WhatsApp Campaign:
‍
✔ Reactivating old customers
✔ Nurturing new prospects
✔ Sending reminders
✔ Promoting special offers or discounts
✔ Delivering important updates or announcements
✔ Automating customer support during and after campaigns
✔ Driving customer feedback and surveys

Get WhatsApp

Adding a WhatsApp chatbot to your campaign ensures your audience stays engaged, even outside working hours. For example, imagine sending out a campaign at 2 PM, and Sarah, one of your customers, replies at 5 PM. By the time you check in the next day, she’s busy and has lost interest. With a chatbot, Sarah stays engaged, following a personalized flow that allows her to book an appointment right away.

With a WhatsApp chatbot, your audience can follow an interactive, guided flow that keeps them engaged and even take actions, like booking an appointment, right away.

Get WhatsApp

Manage and track your WhatsApp marketing 

With all our tools combined, you didn’t think we’d make you track each campaign and message separately, did you?

The Serviceform smart dashboard lets you optimize your WhatsApp chatbots, customer service, and campaigns all in one place. Easily monitor key metrics such as campaign performance with open rates, team efficiency through live chat statistics, and chatbot effectiveness by tracking conversion rates. All your important data is centralized for seamless insights and optimization.

Get WhatsApp

Harness the full power of WhatsApp

Serviceform WhatsApp Campaigns offers extensive integrations with multiple CRMs, ERPs, and other business systems. This allows you to centralise customer data management, streamline workflow, and personalise your campaigns.

You can set up advanced automation, custom workflows, and send customised template messages with visual media files to multiple audiences in bulk. 

Beside the capabilities with our WhatsApp bot, you can also take advantage of our Live chat tool if you’d like your team to take over instead of the bot. This Live chat tool lets you manage live chat messages from your website, WhatsApp, and other social media channels at the same time. 

If you’re a bigger enterprise, you can get a massive benefit with our multi-agent access with role-based permissions for big teams. In other words, you can have multiple agents from multiple teams handling multiple chats simultaneously.

Take advantage of WhatsApp Manager now

Employing WhatsApp to your sales, marketing, and even customer service strategy is easy with the help of Serviceform. Just tell us how you want to use it, and we’ll take care of the rest. Not sure where to start? Have a chat with our WhatsApp expert and we’ll recommend areas where WhatsApp can make a difference for your business.

We handle everything: setup, training, full implementation, and ongoing support. No hidden fees—just complete service every step of the way.

Get WhatsApp

What is live chat then?

Live chat is real-time communication with a real person. Also taking place inside a chat window, Serviceform’s Chatbot-Live chat hybrid brings live chat solutions full circle for all-hours customer service.

Heard of Automated lead routing? It’s how our Chatbots uniquely connect website visitors to designated team reps and agents in real time for higher-percentage live chat conversion.

Hanna Aarnio
Website conversion expert

Why Serviceform?

The one toolset with no regret
Tools for this, that, and even tools for other tools. Stop the madness by starting with Serviceform: Simplify getting the most out of your web data!
Because time is a resource
Spend just one hour with us and we’ll handle the rest. Our customer success and support teams are here everyday making sure of it.
Specialist support
We’re always listening to our customers’ needs. Improving. Updating. How you envision your business is exactly our business!
Finland
Yliopistonkatu 23 A, 2A
20100 Turku
+358 45 7836 1590
asiakaspalvelu@serviceform.com
Spain
C/ de Bailèn, 71 BIS, 5-4, 08009 Barcelona
+34 613 23 6125
soporte@serviceform.com
Sri Lanka
No. 16, Station road, Colombo 04
+94 77 803 8592
help@serviceform.com
Sweden
Drottninggatan 32, 111 51, Stockholm
+46 70 341 3813
support@serviceform.com
Company
About usCareersPricingOur partnersBecome a partnerWall of loveOur story
Help guides
Help docs - V2Help docs - V3 (with AI)Video guidesWebinars
Products
WhatsApp for business
Floating bar
Exit intent popups
Dynamic forms
Conversational landing page
Engagement chatbot
Meeting scheduler (Ourly)
Live chat
Web analytics tools
xRM
Chatbot
WhatsApp Business Manager
AI Chatbot
Resources
Blog & AcademyKnowledgebaseReal estate chatbotsEmail signature generatorChatbot templatesIntegrationsChatbot definition guideWhatsApp link maker and generatorOurly booking calendar
Industries
Real estate chatbot
Automotive/Car Sales
Education
Ecommerce chatbot
Home services marketing
Agency Partnership
All rights reserved @ 2025 Serviceform
Capterra reviews
Cookie policyPrivacy policySecurityTerms and conditions

The best AI chatbot for business

Serviceform AI captures more leads and focuses on converting them into customers. Guide your online visitors to find the right solutions while delivering highly qualified leads to your sales team.

Get AI Chatbot
Agent pages and
Works with any website
Works with all PMS, Website or CSM

How can AI help you?

A well-trained AI can greatly enhance customer satisfaction by providing immediate assistance exactly when your customers need it. By handling customer inquiries, the AI not only boosts engagement but also accelerates response times.

Most importantly, it can significantly elevate your lead generation efforts by capturing and qualifying leads efficiently, driving more valuable interactions and conversions on your website.

All at an affordable price suitable for businesses of any size. Plus, it eliminates extra labour costs, providing exceptional value without added expenses.

Get AI Chatbot

Is it easy to train AI for business?

Your AI can be an online representative for your business. It can be trained to only answer the questions you want. This way, your AI stays laser-focused on the actions that you want your customers to take. 

For example, if you want to use the AI for customer service. The AI can be trained to take information from your help documentation, knowledge-based, or PDFs to answer customers' questions. 

The AI can be trained to act as a true representative of your business, greeting online customers with a professional tone that matches your brand. It can also be customised to answer only relevant questions, ensuring it doesn’t generate inaccurate responses when uncertain.

Get AI Chatbot

When the AI doesn’t understand?

This is perhaps the most common and frustrating issue that consumers face when using AI. When this happens, your customers lose patience and trust in your ability to help them solve their problems. We want to help you avoid this by providing you with the most reliable fallback—your humans.

Even AI can panic when it doesn't know what to say. Here, we can train the AI to say "I don't have enough knowledge to answer your questions but please leave your contact details and our human customer rep is more than happy to get in touch with you!". Or we can connect your AI with our Live chat tool and your humans can easily join the conversation.

Get AI Chatbot

Get the best AI chatbot for you now

Bring AI to your business with ease. Setting up an AI chatbot for your website is simple—just tell us how you want to use it, and we’ll take care of the rest. Not sure where to start? Our AI experts can analyse your website and recommend areas where AI can make a difference.

We handle everything: setup, training, full implementation, and ongoing support. No hidden fees—just complete service every step of the way

Get AI Chatbot

What is live chat then?

Live chat is real-time communication with a real person. Also taking place inside a chat window, Serviceform’s Chatbot-Live chat hybrid brings live chat solutions full circle for all-hours customer service.

Heard of Automated lead routing? It’s how our Chatbots uniquely connect website visitors to designated team reps and agents in real time for higher-percentage live chat conversion.

Hanna Aarnio
Website conversion expert

Why Serviceform?

The one toolset with no regret
Tools for this, that, and even tools for other tools. Stop the madness by starting with Serviceform: Simplify getting the most out of your web data!
Because time is a resource
Spend just one hour with us and we’ll handle the rest. Our customer success and support teams are here everyday making sure of it.
Specialist support
We’re always listening to our customers’ needs. Improving. Updating. How you envision your business is exactly our business!

We'll help you get leads from your website

Get AI Chatbot

Explore WhatsApp marketing with WhatsApp Business API

Serviceform makes the WhatsApp Business API as simple as running an email campaign. Effortlessly send promotional campaigns and reach your audience directly through WhatsApp, right in their pockets.

Get WhatsApp API
Agent pages and
Works with any website
Works with all PMS, Website or CSM

What is WhatsApp Business API?

What is the connection between Serviceform WhatsApp Campaign and WhatsApp Business API?

While the WhatsApp Business API is a powerful tool, it lacks its own user interface because it's designed to integrate with existing systems.

That’s where Serviceform comes in! We offer a visual platform that allows non-technical users to effortlessly create and send bulk messages as campaigns, and track their performance—all from one place, without the technical complexity.

You can, of course, use WhatsApp Business API without Serviceform. However, you’d need your own developers to integrate the API with your systems and manually track campaign performance.

With Serviceform, you won’t need to worry about the technical complexity of API integration, we’ll handle all the set up for you!

Get WhatsApp API

How to use WhatsApp Campaign for your business

WhatsApp has 3 billion unique users globally - that's 40% of the world population! Capturing this audience makes a huge impact on any company.

It’s one of the best ways to nurture new prospects who showed interest or reactivate old silent customers. It’s like sending an email campaign but the message goes to WhatsApp instead.

There are numerous ways to benefit from Serviceform WhatsApp Campaign:
‍
✔ Reactivating old customers
✔ Nurturing new prospects
✔ Sending reminders
✔ Promoting special offers or discounts
✔ Delivering important updates or announcements
✔ Automating customer support during and after campaigns
✔ Driving customer feedback and surveys

Get WhatsApp API

We provide a simple tool that allows you to create, schedule, send, and manage mass messages, or ‘campaigns’. This turns the WhatsApp Business API into a user-friendly tool, as straightforward as sending an email campaign.

Serviceform WhatsApp Campaigns can also pair up with our WhatsApp chatbot. By combining these two powerful tools, your business can efficiently reach and engage potential customers—from the first interaction to follow-up.

Adding a WhatsApp chatbot to your campaign ensures your audience stays engaged, even outside working hours. For example, imagine sending out a campaign at 2 PM, and Sarah, one of your customers, replies at 5 PM. By the time you check in the next day, she’s busy and has lost interest. With a chatbot, Sarah stays engaged, following a personalized flow that allows her to book an appointment right away.

With a WhatsApp chatbot, your audience can follow an interactive, guided flow that keeps them engaged and even take actions, like booking an appointment, right away.

Get WhatsApp API

Manage and track your WhatsApp marketing 

With all our tools combined, you didn’t think we’d make you track each campaign and message separately, did you?

The Serviceform smart dashboard lets you optimize your WhatsApp chatbots, customer service, and campaigns all in one place. Easily monitor key metrics such as campaign performance with open rates, team efficiency through live chat statistics, and chatbot effectiveness by tracking conversion rates. All your important data is centralized for seamless insights and optimization.

Get WhatsApp API

Harness the full power of WhatsApp

Serviceform WhatsApp Campaigns offers extensive integrations with multiple CRMs, ERPs, and other business systems. This allows you to centralise customer data management, streamline workflow, and personalise your campaigns.

You can set up advanced automation, custom workflows, and send customised template messages with visual media files to multiple audiences in bulk. 

Beside the capabilities with our WhatsApp bot, you can also take advantage of our Live chat tool if you’d like your team to take over instead of the bot. This Live chat tool lets you manage live chat messages from your website, WhatsApp, and other social media channels at the same time. 

If you’re a bigger enterprise, you can get a massive benefit with our multi-agent access with role-based permissions for big teams. In other words, you can have multiple agents from multiple teams handling multiple chats simultaneously.

Take advantage of WhatsApp API now

Employing WhatsApp to your sales, marketing, and even customer service strategy is easy with the help of Serviceform. Just tell us how you want to use it, and we’ll take care of the rest. Not sure where to start? Have a chat with our WhatsApp expert and we’ll recommend areas where WhatsApp can make a difference for your business.

We handle everything: setup, training, full implementation, and ongoing support. No hidden fees—just complete service every step of the way.

Get WhatsApp API

What is live chat then?

Live chat is real-time communication with a real person. Also taking place inside a chat window, Serviceform’s Chatbot-Live chat hybrid brings live chat solutions full circle for all-hours customer service.

Heard of Automated lead routing? It’s how our Chatbots uniquely connect website visitors to designated team reps and agents in real time for higher-percentage live chat conversion.

Hanna Aarnio
Website conversion expert

Why Serviceform?

The one toolset with no regret
Tools for this, that, and even tools for other tools. Stop the madness by starting with Serviceform: Simplify getting the most out of your web data!
Because time is a resource
Spend just one hour with us and we’ll handle the rest. Our customer success and support teams are here everyday making sure of it.
Specialist support
We’re always listening to our customers’ needs. Improving. Updating. How you envision your business is exactly our business!

WhatsApp Business Manager

Get more sales nowTalk to us on WhatsApp
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“Within six months, we were able to increase our lead generation by 100+ leads every month. It's very easy and convenient, the people are nice, you’ll get answers super fast whenever you need help. The results are good, so try them.”
Olli Pohjonen
Huoneistokeskus
Finland
Yliopistonkatu 23 A, 2A
20100 Turku
+358 45 7836 1590
asiakaspalvelu@serviceform.com
Spain
C/ de Bailèn, 71 BIS, 5-4, 08009 Barcelona
+34 613 23 6125
soporte@serviceform.com
Sri Lanka
No. 16, Station road, Colombo 04
+94 77 803 8592
help@serviceform.com
Sweden
Drottninggatan 32, 111 51, Stockholm
+46 70 341 3813
support@serviceform.com
Company
About usCareersPricingOur partnersBecome a partnerWall of loveOur story
Help guides
Help docs - V2Help docs - V3 (with AI)Video guidesWebinars
Products
WhatsApp for business
Floating bar
Exit intent popups
Dynamic forms
Conversational landing page
Engagement chatbot
Meeting scheduler (Ourly)
Live chat
Web analytics tools
xRM
Chatbot
WhatsApp Business Manager
AI Chatbot
Resources
Blog & AcademyKnowledgebaseReal estate chatbotsEmail signature generatorChatbot templatesIntegrationsChatbot definition guideWhatsApp link maker and generatorOurly booking calendar
Industries
Real estate chatbot
Automotive/Car Sales
Education
Ecommerce chatbot
Home services marketing
Agency Partnership
All rights reserved @ 2025 Serviceform
Capterra reviews
Cookie policyPrivacy policySecurityTerms and conditions