Training a rule-based chatbot can seem like a daunting task, but with the right approach, it's a straightforward process.

Before you begin training your chatbot, it's important to identify your chatbot goals. What kind of questions will it be expected to answer? What kind of conversations do you want it to have? By defining the purpose of your chatbot, you can create a set of rules that will guide its behaviour.

Once you've identified the purpose of your chatbot, you'll need to develop a list of possible user inputs. This list should include all the questions, comments, and queries your chatbot might receive. This list will help you create rules for your chatbot that cover all possible scenarios.

Based on the list of user inputs, now create a set of rules for your chatbot. These rules should outline how your chatbot will respond to different user inputs. For example, if a user asks a 'Ticket price for Summer festival' question, your chatbot should be able to give the correct answer.

Once you've created your rules, it's time to test your chatbot. Start with simple conversations and gradually add complexity. As you test your chatbot, you may find that certain rules need to be refined or added. Improve your rules based on user feedback and observations. Over time, your chatbot will become more accurate and effective.

Training a rule-based chatbot requires precision until you get the hang of it. If you need further assistance, feel free to contact us and our Account Managers will guide you on how best to train our Chatbots.