How to create the best free form to use with Bitrix24 CRM

Bitrix24 is a comprehensive customer relationship management (CRM) solution that helps businesses manage their sales, marketing, and customer service activities in one place. With its intuitive interface and wide range of features, Bitrix24 makes it easy for businesses to streamline their operations, improve customer satisfaction, and grow their bottom line.

Did you know that capturing data from your website is one of the most effective ways to gather information about your potential customers? This information can include their preferences, needs, and interests, which can then be used to create targeted marketing campaigns, personalise customer experiences, and make data-driven decisions to grow your business.

One way to capture this valuable customer data is through the use of forms on your website. Forms allow visitors to easily provide their information, such as their name, email, and interests, without having to navigate away from your site. And with the help of Bitrix24 CRM, you can seamlessly integrate the data collected through your website forms directly into your CRM, allowing you to easily access and manage this information.

Connecting your website with Bitrix24 CRM takes your lead generation efforts to the next level. All of your lead information is stored in one centralised location, making it easy to track the performance of your website and measure the effectiveness of your lead generation efforts.

Choose the most reliable and high-quality form solution for your Bitrix24 CRM.

Why Serviceform Dynamic form is the best for Bitrix24 CRM

  • Choose from a variety of form templates or create your own using the drag-and-drop form builder.
  • Create a personalised and engaging user experience with conversational forms that guide users through your website.
  • Collect valuable data and insights about your customers with Serviceform's deep-usage statistics and data export options.
  • We build our forms with security and reliability in mind, ensuring that your data is protected and your forms are always available.
  • Serviceform Forms are designed to reduce form abandonment and increase conversion rates, helping you turn more visitors into customers.
  • Serviceform Forms are optimised for fast loading times and a seamless user experience on any device.
  • Get inspired with a library of over 500+ tested and proven templates, available for you to use for free.
Create a free Form for Bitrix24

Step 1. Create your Serviceform account 

Start by creating your free Serviceform account. After that, you can generate your Serviceform pixel in the box below. To start, type your website URL and select "START NOW".

Create a free Form for Bitrix24

Step 2.  Install the free form on your website

Using HTML

If you're a tech-savvy person or have a developer in your team, it's easy to add a Serviceform Form to your website using HTML. 

To start, click on the website you’ve set up on your Serviceform account and select settings. 

Then, copy the pixel code and paste it on the header tag section of your website. 

Voila! Your website just got a lot cooler with Serviceform’s Dynamic form. 

Using Google Tag Manager

No worries if HTML isn't your thing. Installing the Serviceform pixel into your website using Google Tag Manager is easy. 

Simply choose the option to install via Google Tag Manager in your Serviceform account, then copy your unique pixel code.

Next, head over to your Google Tag Manager account and create a new tag. Then name your tag.

Once you've named your tag, head to the tag configuration and choose custom HTML from the drop-down menu. Then, simply paste the Serviceform pixel code you copied earlier into the code area.

Then click on ‘triggering’ and select ‘all pages.’ Then save your work and press submit. In the submission configuration screen, type ‘Adding Serviceform pixel’ into the ‘Version name’ area, and you’re all set. 

Step 3. Test if your Serviceform pixel is live

You can check if your pixel is active by looking at the top right corner of your dashboard.

If you see a green circle, that means it's active and ready to go. But if you see a red circle, it means it's not active yet. No worries, just give it a quick check and get it up and running in no time. 

Create a free Form for Bitrix24

Step 4. Connect your form with Bitrix24 through Zapier

Once logged in, click on the option to create a new Zap. In the next step, select “Webhooks by Zapier” under the “App & Event” section, trigger the event “Catch Hook” and click “Continue”.

Document image


Copy the webhook URL from the form's settings, then go to the preview and submit a test to see if the webhook correctly tracks your submission.

Document image


On Zapier, go to “Test & Review”, and choose the request you want to monitor. 

Document image



Now at the next step, select the Bitrix24 app and choose the “Create or Update Contact” action event. Proceed by selecting “Continue” and then pick your Bitrix24 account.

If you haven't connected your Zapier account yet, go to “Edit Accounts” and log in. Next, proceed to “Customise Contact” and fill in the necessary fields for successful integration with your Bitrix24 account. Once you have completed the desired information, select “Done Editing” and run the ultimate test. 

Congratulations! You're now ready to go. You can run tests, set up email notifications, and more. 

Each time a customer completes a flow through the form and submits their information, that data will automatically be added to your Bitrix24 account. 

Create a free Form for Bitrix24

Bitrix24

Other integrations

Try the tools we created for your website.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
“Within six months, we were able to increase our lead generation by 100+ leads every month. It's very easy and convenient, the people are nice, you’ll get answers super fast whenever you need help. The results are good, so try them.”
Olli Pohjonen
Huoneistokeskus