How to create a free live chat for your Square Online website

Square Online is a platform for creating and managing an online store. It's an easy-to-use solution for small businesses, entrepreneurs, and anyone looking to sell products or services online. Square Online is designed to help users create a professional and effective online store with minimal technical knowledge.

In today's fast-paced online environment, customers expect quick and efficient support. By using live chat on the Square Online website, you can provide your customers with real-time support, resolving any issues and answering any questions they may have.

Live chat connects customers with a customer support representative, who can assist them with their purchase or answer any questions they may have. This can help to improve the overall shopping experience, increase customer satisfaction, and reduce the number of abandoned carts.

Make the smart choice and select the best live chat that offers the best features for your website.

Why you should use Serviceform Live chat for the Square Online website

• Provide fast and efficient customer service through real-time live chat.
• Support multiple teams and structure of agents, and manage all chats from different websites with a single parent account.
• Track team performance with important metrics like total chats, missed chats, average wait time, and average reviews.
• Monitor your customer journey on your website and assign conversations to individual agents or teams using filter tags.
• Allow customers to easily upload files during live chat conversations.
• Integrate live chat with your shopping cart for seamless customer support during the checkout process.
• Get inspired with a library of over 500+ tested and proven templates, available for you to use for free.

Creating a Square Online live chat with Serviceform is simple and easy. Let's take a look at how to build a smart live chat for your Square Online site using Serviceform's builder.

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Step 1. Create your Serviceform pixel

After you create your Serviceform account, you can generate your Serviceform pixel in the box below. To start, type your website URL and select "START NOW".

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Step 2. How to install a free live chat on Square Online

Using HTML

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If you're a tech-savvy person or have a developer in your team, it's easy to add a Serviceform Live chat to your Square Online website using HTML. 

To start, click on the website you’ve set up on your Serviceform account and select settings. 

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Then, copy the pixel code. 

From your Square Online Overview page, go to “Settings” and select “Tracking Tools”.

Now, select “Add new code”. In the popup window, enter the code's name and the code itself into the corresponding fields. To place the code in the header, select “Head”. 

Select “Save” when finished and publish your site from the Square Online site editor to see the changes live.

Voila! Your Square Online website just got a lot cooler with Serviceform’s Live chat. 

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Using Google Tag Manager

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No worries if HTML isn't your thing. Installing the Serviceform pixel into your Square Online website using Google Tag Manager is easy. 

Simply choose the option to install via Google Tag Manager in your Serviceform account, then copy your unique pixel code.

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Next, head over to your Google Tag Manager account and create a new tag. Then name your tag.

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Once you've named your tag, head to the tag configuration and choose custom HTML from the drop-down menu. Then, simply paste the Serviceform pixel code you copied earlier into the code area.

Then click on ‘triggering’ and select ‘all pages.’ Then save your work and press submit. In the submission configuration screen, type ‘Adding Serviceform pixel’ into the ‘Version name’ area, and you’re all set. 

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Step 3. Test if your Serviceform pixel is live

You can check if your pixel is active by looking at the top right corner of your dashboard.

If you see a green circle, that means it's active and ready to go. But if you see a red circle, it means it's not active yet. No worries, just give it a quick check and get it up and running in no time. 

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Step 4. Connect your live chat with Square Online

Your part is done now. Leave the rest in the hands of our extremely talented developers.

Contact us for custom integrations and leave the rest in the hands of our extremely talented developers. They will connect your live chat with Square Online so all the leads and communications will be seamlessly sent into your Square Online.