Shopify is a leading ecommerce platform that enables businesses to easily create and manage an online store. With its user-friendly interface and customisable features, Shopify provides a seamless and efficient experience for both merchants and customers.
As a merchant, it's important to ensure that you provide your customers with a high level of customer support and engagement. This can be a challenge, especially as your business grows and you receive more inquiries.
A chatbot can help solve this problem by providing a quick and convenient way for customers to get the information they need. Chatbots can provide immediate answers to common questions, reducing response times and improving the overall customer experience. They can also handle routine tasks, freeing up your time to focus on more complex issues.
In addition, chatbots can gather valuable customer information, which can be used to personalise the customer experience and improve your overall marketing strategy.
But there are heaps of other chatbot companies on the market. Why use Serviceform?
Why you should use the Serviceform Chatbot for your Shopify account
- No need to worry about coding, making it an easy and hassle-free solution.
- Make your chatbot truly yours with easy customisation options to match your brand.
- Boost your lead generation by a whopping 40% with Serviceform's Chatbot.
- Chatbot responds contextually, offering a unique and tailored user experience.
- Serviceform’s unique Dynamic chatbot pulls real-time information from multiple pages and products, making it a cost-effective solution for lead generation.
- Keep an eye on your website and chatbot's performance with built-in analytics, at no extra cost.
- Get inspiration from our growing library of 500+ tested and proven templates, available for you to use for free.
Creating a Shopify Chatbot with Serviceform is simple and easy. Let's take a look at how to build a smart chatbot for your Shopify site using Serviceform's builder.
Step 1. Create your Serviceform pixel
After you create your Serviceform account, you can generate your Serviceform pixel in the box below. To start, type your website URL and select "START NOW".
Step 2. How to install a free chatbot on Shopify
Using HTML
If you're a tech-savvy person or have a developer in your team, it's easy to add a Serviceform Chatbot to your Shopify website using HTML.
To start, click on the website you’ve set up on your Serviceform account and select settings.
Then, copy the pixel code.
Log in to your Shopify store's admin panel and go to the themes page which is under the online store. Find the theme you want to add the pixel code to and click on "Actions" then select "Edit code".
In the "Layout" folder, click on "theme.liquid". Find the <head> section in the code and paste the pixel code immediately after the opening <head> tag.
Simply add the pixel code that you’ve copied, in the head tag section and hit "Save changes”.
Voila! Your Shopify account just got a lot cooler with Serviceform’s Chatbot.
Using Google Tag Manager
No worries if HTML isn't your thing. Installing the Serviceform pixel into your Shopify website using Google Tag Manager is easy.
Simply choose the option to install via Google Tag Manager in your Serviceform account, then copy your unique pixel code.
Next, head over to your Google Tag Manager account and create a new tag. Then name your tag.
Once you've named your tag, head to the tag configuration and choose custom HTML from the drop-down menu. Then, simply paste the Serviceform pixel code you copied earlier into the code area.
Then click on ‘triggering’ and select ‘all pages.’ Then save your work and press submit. In the submission configuration screen, type ‘Adding Serviceform pixel’ into the ‘Version name’ area, and you’re all set.
Step 3. Test if your Serviceform pixel is live
You can check if your pixel is active by looking at the top right corner of your dashboard.
If you see a green circle, that means it's active and ready to go. But if you see a red circle, it means it's not active yet. No worries, just give it a quick check and get it up and running in no time.
Hooray! You just made your Shopify website even better with the best chatbot.
But why just stop there?
It's now time to think outside the box and see how you can make the most of your chatbot and increase your online presence. Check out our chatbot templates library and be inspired to bring new and creative ideas to your website.
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