How Does Revenue Sharing Work in Serviceform’s Affiliate Partnership?

It’s been said that trust is the glue of life. And even in business, we’re no less apt to agree.

But trust comes with time, with consistency. That’s why 2023 is a good year to become an affiliate partner of Serviceform. Our consistently high-performing product suite has undergone some exciting updates. And our revenue sharing approach to partnership – plus priority partner support – has never been more flexible.

Read on to meet us (Hi!) and talk about the benefits of working together, including helping you stand out in your niche. Then we’ll talk trust.

Affiliate partnership: Who is Serviceform?

Serviceform’s origins are in Australia, in a gourmet coffee cart business, to be exact. Co-founders Iranthi and Jarkko automated a solution for getting in touch with customers so no customer communication (or lead) went unanswered. As it turned out, that solution proved so effective that Serviceform was founded on the very tool they’d developed – as well as the customer-first premise behind it.

Read more about Serviceform’s humble beginnings if you’re interested.

Affiliate partnership: Why partner with us?

Easy. Monthly recurring revenue. Priority support. And access to the latest lead generation tech across sales, marketing, and customer support channels.

Our recurring revenue model is a value exchange benefiting everyone. It’s also self-driving: This means nothing is expected of you after partnering – other than smartly earning money while growing your business, not after.

Sweetening the pot still? Priority partner support. Ultimately, that’s us helping you stand out in your niche.

Our tools are unique, effective, and eye-catching. With Serviceform’s partner support in your corner, this means your brand is set to perform at that same level, getting you that much closer to setting your niche on fire. Partner support means your questions and concerns are prioritised to help you stay competitive and minimise downtime.

Our top-ranking product suite specialises in communicating with, converting, and managing leads. Really, in automating all of the above.

But we sell done-for-you website tools as much as we sell customer insights and time. Time to do other things. Time for sales to talk to leads rather than find them. And time to close deals rather than blindly fish for angles to upsell.

Read about us directly from our many happy customers and while at it, see our rich history of delivering actionable customer insights alongside transformative time savings.

Affiliate partnership: What options are available?

We currently have two options for partnering: lead-based, and white label.

• A lead-based partnership is a monthly revenue share based on leads. Specifically, the number of leads from your business that we successfully convert. If you don’t have the resources to convert these leads, share your leads with us and we’ll convert for you – and you’ll receive a 20-50% commission for each conversion for every month that customer stays with us. Your leads also receive the same service benefits as ours: their own account manager and customer success manager. Your level of lead engagement (before and after conversion) factors into your lead-based commission percentage. The more engaged you are with leads and our tools, the more you earn!

• A white label partnership is your company selling our tools under your own branding. Fancy! You pay us an agreed fee (flat or dynamic) for each tool you sell – and you in turn sell at whatever price makes sense for your business and customers.

White-labelling Serviceform products has the built-in benefit of unlocking our entire product suite. This can yield exponential growth for your business – and at a faster rate than doing it organically. An affiliate partnership with us also affords your company growth without draining in-house resources, or distracting from company focus. We focus on the tools; you focus on your customers. And on the value affiliate partnership adds. The added value in what you have to offer those customers. And in the cutting-edge tech now available under your brand.

The logic behind partnering is simple: More leads means more sales. And more sales means more recurring revenue.

Which partnership option is best for you depends both on your industry and business. As a real estate agency, brokerage or alliance, you’ll benefit most from a white label real estate affiliate program. For marketing and web design agencies, white-labelling is an option but a lead-based revenue sharing model makes a lot of sense too.

So which option will be best for you is unique to you – and along with any revenue sharing, is something we’re happy to discuss.  

Affiliate partnership: How does partnering typically go? And what are partnership products?

A typical lead-based partnership starts with us developing a chatbot or live chat solution for your website – both being examples of partnership products. As soon as the chatbot is live, so too is the ability to start selling! When a lead shows interest, we can help convert that lead, set up our tools for them, and then optimise for a first-class user experience synonymous with Serviceform products. All the while, our priority partner support ensures we address any questions and concerns your team might have along the way.

But why a chatbot? Because no customer service tool compares if having to pick just one. Customer engagement with chatbots is 24/7 and without drawing on company resources after initial deployment (which we do for you!). They also transcend industries, working for anyone, anywhere. Outgrow in fact forecasts that up to 90% of business enquiries in 2022 will be handled by chatbots while customer interaction cost will also be reduced by as much as 0.70 USD.

And Serviceform’s Chatbots are uniquely intelligent. Think real-time routing of customer queries to exactly the right customer rep or agent, and dynamic chatbots that contextually pull live content from countless product or property pages for an industry-first in digital customer experience.

Interacting with customers when interest is highest is a proven target-to-shoot-for amongst 2022’s most successful businesses. Leveraging the trend, Serviceform’s lead-based and white label partners can also offer their customers buying options directly from inside our Chabot; this means no navigation or redirects, and no extra steps. Ask yourself: Who’s helping your customers right now? Because nobody helps better than us.

If a chatbot isn’t your thing, we can always talk partnership products that make the most sense. Like Ourly, an all-in-one meeting scheduler and lead generator, or our popular GDPR cookie controller! Across the board, we pride ourselves on how easy our products are to use and the results they deliver.

Affiliate partnership: How do I partner with Serviceform?

Partnering with us means growing your business. 365 days a year. And not reevaluating from project to project because of worrying margins.

Partnering means more month-on-month recurring revenue, cutting-edge website tools in lead conversion and lead management (that are also both easy to use and easy to explain), priority partner support, and expert insight into digital customer service over the long term – whatever your industry.

So what’s the next step? Another great question! Partnering with us happens just like this:

1. Book a meeting to talk about the state of your business; let’s talk reality, let’s talk revenue, and let’s talk goals. 
2. If partnering makes sense, your new account and customer success managers will be in touch for onboarding – along with infectiously positive attitudes and mandatory high-fives!   

Whether the best Serviceform fit is an automotive, e-commerce, education, or real estate affiliate program, take a moment to read more about how we approach affiliate partnerships.

If you’re ultimately concerned with what you have to do after partnering with us, the answer is nothing you’re not already doing. Again, our partnering philosophy is one of mutual success. And trust in that success.