Advanced features for big teams

Have up to thousands of agents, multiple different groups, and structures of agents.

Direct all live chats from different teams or websites to one parent account - under one live chat team.

Live chat reports and statistics

Track team performance with statistics like total chats, missed chats, average wait time, and average reviews.

Instantly collect user reviews across Chatbot and Live chat discussions.

Get notified when your customers request support

41% of consumers appreciate your brand more if they can speak to a real person while buy products online.
Track your customer journey on your website and assign conversations to individual agents or teams with filter tags.

What else can the Livechat do:

Video chat features
Files upload
Shopping cart live chat integration
Payments and reoccurring monthly orders via stripe
Easy integration with GA, Google Ads, and Facebook
Assign conversations to individual agents or teams

Improve your website
conversion by 47%

In 6 months' time, Engel & Völkers received a total of 1245 leads, averaging 156 leads per month.

Read how they established a new communication channel and improved lead quality.

Why Serviceform?

The one toolset with no regret
Tools for this, that, and even tools for other tools. Stop the madness by starting with Serviceform: Simplify getting the most out of your web data!
Because time is a resource
Spend just one hour with us and we’ll handle the rest. Our customer success and support teams are here everyday making sure of it.
Specialist support
We’re always listening to our customers’ needs. Improving. Updating. How you envision your business is exactly our business!