Tidio vs. Leadoo: Which chatbot builder is right for you?

Looking to add a chatbot to your website but not sure which builder to choose? Our blog compares Tidio and Leadoo, two popular chatbot platforms, to help you make an informed decision. Discover the features, benefits, and drawbacks of each and find the chatbot builder that's right for you.

Chatbots are webpage widgets that get you to interact with content. This popular website tool is proving a force in engaging with today’s netizens, capturing leads, and ultimately driving sales.

So why are chatbots so popular? Because they provide instant (and conversational!) responses, are available around the clock and let customers feel listened to. Listed below are some neat chatbot examples. 

Generate leads: Chatbots interact with your website visitors to initiate conversations and in the process collect valuable information for your business.     

Get more user reviews: Chatbots can collect reviews conversationally so customers are happy to participate.    

Help customers quickly find products or services relevant to them: Chatbots let customers, clients, and students find products and services by asking smartly specific questions.     

Calculate results for customers: Chatbots do the maths for customers so they can buy in confidence.  

You’re likely now wondering how to implement a chatbot on your website, right? For this blog, we'll explore trending chatbot builders Tidio and Leadoo to help you decide which chatbot builder is right for you.

Both Tidio and Leadoo offer no-code chatbot builders that make building and customising chatbots easy – again, no coding knowledge is required. The best part? Both platforms have a number of chatbot types to test-drive before buying.


What is Tidio? 

Tidio offers an AI-powered conversion platform with sales and support at the core of their business. Their multichannel platform uses artificial intelligence and tools like live chat widgets to facilitate real-time conversations with customers, making it easy for businesses to capture leads, answer customer questions conversationally, and build relationships with their audience.

With Tidio, you can create targeted messages and chatbots that speak directly to visitor needs and interests. This helps you capture more leads and turn those leads into loyal customers.

These bots can handle many customer enquiries, freeing up your team to focus on more complex issues.


What is Leadoo? 

Leadoo offers an all-included approach to web visitor conversion, highlighting a 30-70% increase in leads from your website’s current traffic. Their platform uses chatbots among other tools to facilitate real-time customer engagement, making it easier for businesses to capture leads, answer customer questions conversationally, and build relationships with their audience.

With Leadoo, you can create targeted messages and chatbots that speak contextually to visitor needs and interests. This helps you capture more leads and turn those leads into loyal customers. Leadoo bots can handle varied customer enquiries, freeing up your team to focus on more complex issues.

Tidio Leadoo
Additional features Mobile-friendly.
Multichannel integration includes Messenger and Instagram.
In-app messaging and push notifications to stay on top of activity.
Monitor and prioritise unlimited support tickets.
Contextual marketing and sales platform.
Native CRM integration.
In-app messaging and push notifications.
Offers yearly tool optimisations and workshops.
Free trial period 7-day free trial period with no commitment to upgrade to a paid account. -
Free version Yes but with limited features. -
Pricing $38/month for the chatbot and communicator bundle. $1,077/month starting for the pro package plus approx. $5,400 to onboard.
Integrations Native Shopify actions. Advanced integrations available but Zapier only with expert package.
Reporting and analytics Automated workflows and even personalised tips come with Tidio analytics. Real-time tracking and analytics on website visitors to include customer journey and campaign insights.
Reviews and ratings Has a 4.8 ⭐rating from 387 reviews on Capterra.
Has a 4.7 ⭐rating from 1,362 reviews on G2.
Has a 4.7 ⭐rating from 27 reviews on Capterra.
Has a 4.8 ⭐rating from 14 reviews on G2.
Customer support 24/5 support over email and live chat with emergency phone outreach for urgent issues. Widely-praised support with active CSM philosophy for checking up on customers.
Best suited for Ideal for any size business but especially startups looking to fire up customer engagement without breaking their budget. Ideal for large enterprises looking to enhance their customer engagement strategy but not working in more than one language.

Haven’t found what you’re looking for? 

If you feel like Tidio and Leadoo don't quite fit your needs, why not try Serviceform's free chatbot builder? With Serviceform, building custom Chatbots for your website is easy and completely free! With various Chatbot types available, you can install them on any webpage and without any coding knowledge whatsoever. Chatbots are the latest in levelling up your website's user experience and driving conversion.

Our team
More about Serviceform Chatbots
Additional features Easy, no-code chatbot builder.
Tailor the Chatbot to your needs with 9 question types including select one, select multiple, calendar booking, HTML and more!
Build 5 different types of Chatbots by choosing from a variety of options such as corner Chatbot, Engagement chatbot, Conversational landing page bot, Facebook Chatbot, Instagram Chatbot, and even WhatsApp Chatbot.
Open, fully customisable branding.
Search and payment options inside the Chatbot.
Welcome-back personalisation.
Upload images, videos, GIFs and more inside the Chatbot.
Website and chatbot analytics.
Integration with CRMs, Zapier, and Stripe payment plus 100s of integration possibilities.
Free template library with 500+ templates
Free version You’ll get to build yourself an unlimited number of chatbots and other website conversion tools including Dynamic form, Popup, and Floating bar.
Pricing Serviceform has flexible pricing that suits your needs depending on how much storage space you need, if you want to build the tools yourself or have us build them for you.
Integrations Seamlessly integrate your Chatbots with 1000s of websites and ecommerce platforms. Check out our integrations library to learn more.
Analytics Say goodbye to third-party analytics tools because Serviceform's platform comes equipped with built-in website analytics and tool statistics. You'll never again need another tool for tracking data!
Who should use Serviceform Serviceform is the perfect tool for professionals of any technical or nontechnical background. With our easy-to-use, no-code chatbot builder, literally anyone can create custom Chatbots and quickly.

Try the tools we created for your website.

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“Within six months, we were able to increase our lead generation by 100+ leads every month. It's very easy and convenient, the people are nice, you’ll get answers super fast whenever you need help. The results are good, so try them.”
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