Chatbots are webpage widgets that get you to interact with content. This popular website tool is proving a force in engaging with today’s netizens, capturing leads, and ultimately driving sales.
So why are chatbots so popular? Because they provide instant (and conversational!) responses, are available around the clock, and let customers feel listened to. Listed below are some neat chatbot examples.
Generate leads: Chatbots interact with your website visitors to initiate conversations and in the process collect valuable information for your business.
- For example: Engagement driver chatbot template
Get more user reviews: Chatbots can collect reviews conversationally so customers are happy to participate.
- For example: Reviews and ratings chatbot template
Help customers quickly find products or services relevant to them: Chatbots let customers, clients, and students find products and services by asking smartly specific questions.
- For example: Course finder chatbot template
Calculate results for customers: Chatbots do the maths for customers so they can buy in confidence.
- For example: Car budget calculator template
You’re likely now wondering how to implement a chatbot on your website, right? For this blog we'll explore trending chatbot builders Intercom and Tidio to help you decide which chatbot builder is right for you.
Both Intercom and Tidio offer no-code chatbot builders for easy chatbot creation and customisation – again, coding knowledge not needed. The best part? Both platforms provide a range of chatbot types you can experiment with, including lead generation chatbots, and customer service chatbots.
What is Intercom?
Intercom provides a product suite that helps businesses communicate with their customers at every stage of the customer journey – from lead generation to after-purchase support. With Intercom, businesses deliver personalised, targeted messages that are tailored to each customer's unique needs and preferences.
It also allows businesses to have real-time conversations with their customers over channels like chat, email, and social media. The interface is intuitive and user-friendly, making it easy for businesses of all sizes to get started. You can set up automated messages as well as workflows to help you reach out to customers at the right time and with the right message.
What is Tidio?
Tidio offers an AI-powered conversion platform with sales and support at the core of their business. Their multichannel platform uses artificial intelligence and tools like live chat widgets to facilitate real-time conversations with customers, making it easy for businesses to capture leads, answer customer questions conversationally, and build relationships with their audience.
With Tidio, you can create targeted messages and chatbots that speak directly to visitor needs and interests. This helps you capture more leads and turn those leads into loyal customers.
These bots can handle many customer enquiries, freeing up your team to focus on more complex issues.
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