Unlike the tech that drove yesterday’s chatbots, chatbots today give helpful responses in a conversational way that puts web visitors and returning customers alike at ease.
These animated widgets nowadays taking over the corners of your favourite companies’ webpages are the chatbots we’re talking about! Data shows this trending sales tool is proving a powerhouse in greeting and escorting curious web visitors. Chatbots are being associated more and more with capturing better-quality leads across verticals, which means upping revenue as a result.
Tirelessly at work for you 24/7, here are some other good-to-know chatbot wins:
Drop your bounce rate: Chatbots familiarise web visitors with your site faster so they build better connections with your brand.
- For example: Bounce rate lowering chatbot template
Up your monthly lead count by 50% or more: By providing humanlike answers in a warm tone, chatbots leverage web visitor interest by curating the content you have available for them.
- For example: All-knowing chatbot template
Rally customers for brand loyalty: Chatbots accelerate brand familiarity while deepening company loyalty by getting them involved in recurring subscription services.
- For example: Newsletter encouraging chatbot template
Now the big question: How do I build a chatbot for my website? We love this question at Serviceform! Below we'll explore popular chatbot builders Intercom and Leadoo to help you decide which chatbot builder is right for you.
Both Intercom and Leadoo offer no-code chatbot builders for fun chatbot creation and customisation – again, coding knowledge not required. The best part? Both platforms provide types of chatbot to experiment with, including the always popular customer service chatbots!
What is Intercom?
Intercom provides a product suite that helps businesses communicate with their customers at every stage of the customer journey – from lead generation to after-purchase support. With Intercom, businesses deliver personalised, targeted messages that are tailored to each customer's unique needs and preferences.
It also allows businesses to have real-time conversations with their customers over channels like chat, email, and social media. The interface is intuitive and user-friendly, making it easy for businesses of all sizes to get started. You can set up automated messages as well as workflows to help you reach out to customers at the right time and with the right message.
What is Leadoo?
Leadoo offers an all-included approach to web visitor conversion, highlighting a 30-70% increase in leads from your website’s current traffic. Their platform uses chatbots among other tools to facilitate real-time customer engagement, making it easier for businesses to capture leads, answer customer questions conversationally, and build relationships with their audience.
With Leadoo, you can create targeted messages and chatbots that speak contextually to visitor needs and interests. This helps you capture more leads and turn those leads into loyal customers. Leadoo bots can handle varied customer enquiries, freeing up your team to focus on more complex issues.
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