Drift vs. Leadoo: Which chatbot builder is right for you?

Looking to add a chatbot to your website but not sure which builder to choose? Our blog compares Drift and Leadoo, two popular chatbot platforms, to help you make an informed decision. Discover the features, benefits, and drawbacks of each and find the chatbot builder that's right for you.

Have you ever come across a little widget on a website that nudges you to chat? If so, you’ve encountered a chatbot! These clever bots are proving a force in engaging with today’s website visitors, capturing leads, and ultimately driving sales.

Chatbots are experts in an instant (and relevant!) responses, 24/7 availability, and context-empowered interactions, making sure every customer experience is unique to them. Here are just a few examples of today’s chatbots. 

Pump up your lead count: Chatbots greet and get to know website visitors in smarter ways than ever before.     

Answer the most common questions: By quickly providing relevant answers, chatbots improve customer happiness and reduce redundant tasks for your employees.    

Help customers sort products relevant to them: Chatbots find and filter products by asking clever questions in a conversational way.     

Calculate results for bigger purchases: Chatbots calculate monthly or yearly costs with purchases by asking questions and making any calculations right there inside the chatbot window.    


You’re likely now wondering how to implement a chatbot on your website, right? For this blog, we'll explore trending chatbot builders Drift and Leadoo to help you decide which chatbot builder is right for you.

Both Drift and Leadoo offer no-code chatbot builders that make building and customising chatbots easy – again, no coding knowledge is required. The best part? Both platforms have a number of chatbot types to test-drive before buying.


What is Drift? 

Drift offers a more conversational approach to customer communication. Their platform uses artificial intelligence and chatbots to facilitate real-time conversations with customers, making it easy for businesses to capture leads, answer customer questions conversationally, and build relationships with their audience.

With Drift, you can create targeted messages and chatbots that speak directly to visitor needs and interests. This helps you capture more leads and turn those leads into loyal customers.

Their bots can handle numerous customer enquiries, freeing up your team to focus on more complex issues.


What is Leadoo? 

Leadoo offers an all-included approach to web visitor conversion, highlighting a 30-70% increase in leads from your website’s current traffic. Their platform uses chatbots among other tools to facilitate real-time customer engagement, making it easier for businesses to capture leads, answer customer questions conversationally, and build relationships with their audience.

With Leadoo, you can create targeted messages and chatbots that speak contextually to visitor needs and interests. This helps you capture more leads and turn those leads into loyal customers. Leadoo bots can handle varied customer enquiries, freeing up your team to focus on more complex issues.


Drift Leadoo
Additional features In-app messaging and push notifications.
Contextual marketing and sales platform.
Native CRM integration.
In-app messaging and push notifications.
Offers yearly tool optimisations and workshops.
Free trial period 14-day free trial period with two free seats and unlimited conversations. -
Free version - -
Pricing $2,500/month starting for the premium package. $1,077/month starting for the pro package plus approx. $5,400 to onboard.
Integrations Can connect with many apps using Zapier. Advanced integrations available but Zapier only with expert package.
Reporting and analytics Real-time analytics on website visitors, engagement rates, and integration with third-party analytics tools. Real-time tracking and analytics on website visitors to include customer journey and campaign insights.
Reviews and ratings Has a 4.5 ⭐rating from 174 reviews on Capterra.
Has a 4.4 ⭐rating from 882 reviews on G2.
Has a 4.7 ⭐rating from 27 reviews on Capterra.
Has a 4.8 ⭐rating from 14 reviews on G2.
Customer support 24/7 customer support through its team of experts. Widely-praised support with active CSM philosophy for checking up on customers.
Best suited for Ideal for large enterprises looking to enhance their customer engagement strategy. Ideal for large enterprises looking to enhance their customer engagement strategy but not working in more than one language.

Haven’t found what you’re looking for? 


If you feel like Drift and Leadoo don't quite fit your needs, why not try Serviceform's free chatbot builder? With Serviceform, building custom Chatbots for your website is easy and completely free! With various Chatbot types available, you can install them on any webpage and without any coding knowledge whatsoever. Chatbots are the latest in levelling up your website's user experience and driving conversion.


Our team
More about Serviceform Chatbots
Additional features Easy, no-code chatbot builder.
Tailor the Chatbot to your needs with 9 question types including select one, select multiple, calendar booking, HTML and more!
Build 5 different types of Chatbots by choosing from a variety of options such as corner Chatbot, Engagement chatbot, Conversational landing page bot, Facebook Chatbot, Instagram Chatbot, and even WhatsApp Chatbot.
Open, fully customisable branding.
Search and payment options inside the Chatbot.
Welcome-back personalisation.
Upload images, videos, GIFs and more inside the Chatbot.
Website and chatbot analytics.
Integration with CRMs, Zapier, and Stripe payment plus 100s of integration possibilities.
Free template library with 500+ templates
Free version You’ll get to build yourself an unlimited number of chatbots and other website conversion tools including Dynamic form, Popup, and Floating bar.
Pricing Serviceform has flexible pricing that suits your needs depending on how much storage space you need, if you want to build the tools yourself or have us build them for you.
Integrations Seamlessly integrate your Chatbots with 1000s of websites and ecommerce platforms. Check out our integrations library to learn more.
Analytics Say goodbye to third-party analytics tools because Serviceform's platform comes equipped with built-in website analytics and tool statistics. You'll never again need another tool for tracking data!
Who should use Serviceform Serviceform is the perfect tool for professionals of any technical or nontechnical background. With our easy-to-use, no-code chatbot builder, literally anyone can create custom Chatbots and quickly.

Try the tools we created for your website.

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“Within six months, we were able to increase our lead generation by 100+ leads every month. It's very easy and convenient, the people are nice, you’ll get answers super fast whenever you need help. The results are good, so try them.”
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Huoneistokeskus