With 2 billion active monthly users and a mind-boggling 100 billion(!) messages exchanged every day, drawing on WhatsApp's massive userbase is proving the business goal of business today.
In fact, WhatsApp chatbots are effectively growing businesses and raising the stakes on what support today’s customers expect from their favourite companies.
Whether it's responding to redundant FAQs or providing real-time assistance, WhatsApp chatbots are helping lift business communication standards in a way that’s pro-consumer and pro-company. Here are some ways WhatsApp chatbots work for you:
- Always-on, conversational customer service
- Customer-facing branding opportunity
- Newer customer happiness avenues
So how exactly do you implement a WhatsApp chatbot? Smart question! In this blog post, we're looking at exactly that with popular options Chatimize and WotNot.
The great news for professionals of technical and nontechnical backgrounds is both Chatimize and WotNot offer no-code chatbot builders. Both platforms also have their own strengths and that’s our focus here. So let’s get started!
What is Chatimize?
Chatimize is unique in its chatbot training and optimisation efforts. Chatimize founder, Joren Wouters, is something of a dialogue expert when it comes to chatbots as well as in a very short time building out advanced FAQs, for example, that virtually overnight show an increase in lead counts.
Where some businesses will want to contact Chatimize for a consulting quote, others might be interested in learning how to do all this themselves. To that end, Chatimize offers 4 courses in both English and Dutch – like Lead Generation Systems and Mastering Instagram DM Automation – that act as a handoff from him to businesses struggling on how to get the same big results other companies are with chatbots.
What is WotNot?
Another no-code juggernaut in the chatbot space, WotNot is a popular chatbot provider (and more!) that’s active in industries as diverse as real estate and retail to ecommerce, fintech, and healthcare. Their solutions are famously scalable so whether you’re a startup or an enterprise, WotNot’s tools can help meet your sales, support, and marketing goals.
With white-label options and a staunchly transparent pricing model, WotNot actually live up to being a platform for the people in addition to a so-called ‘Drift alternative’.
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