“We doubled our conversion rate.”
Anssi Kiviranta
Founder, Strand Properties
— Customer stories
1500+ businesses run on Serviceform across automotive, e-commerce, real estate and education. See the tools live on their sites, in their own words, and the results they hit.
— Case studies
599 Web leads captured “Serviceform makes a meaningful difference in lead qualification. It improves both how we capture leads and how the sales team works them, letting us take a sharper, more focused approach from the very first contact.”
Laura Vera Roa
Marketing and Communications Manager
“Before Serviceform, tracking the content and value of leads was difficult and often required a lot of manual work. Now, the tools give us clear visibility into the monetary value of our leads. Combined with the flexibility and customer-friendliness of the platform, Serviceform has helped us generate between €400,000–€800,000 more in lead revenue.” — Riku Rautio, Marketing Manager, BE Group”
Riku Rautio
Marketing Manager, BE Group
“A Serviceform não é apenas uma plataforma; é um parceiro. O chatbot sa Serviceform ajudou-nos a escalar a geração de leads. Para qualquer agência que queira melhorar a jornada do cliente, recomendo-os absolutamente.”
Luis Mario Nunes
Director General, ComprarCasa
“Before Serviceform, most of our visitors filled in generic forms like ‘Contact us’ because they weren’t sure where else to go. That made it difficult for us to qualify them properly. Now, our chatbot guides them more effectively and ensures they reach the right program or application form. This has reduced friction for our students and improved the quality of leads coming in.” — Irene Sedano, EU Business School”
Irene Sedano
SEO Specialist
50K In interest “Since we started using Serviceform chatbots, we’ve seen a significant change in the way customers contact us. The ability to gain more detailed insights into leads has allowed us to better understand their needs and optimize customer lifecycles.”
Ángel Merino
Director of Marketing
17% Lead capture “One of the things we mainly wanted to improve with the chatbot was the ability to "guide" candidates, or recommend a master's program based on their prior knowledge. We're very happy with how the chatbot performs at Inesdi. It has driven a significant increase in leads and enrollments, and it hasn't cannibalized our other channels, which was one of our biggest worries. On top of that, we have regular check-in calls where the account manager brings us ideas for improvement, which is genuinely valuable.”
Sara Martinez
CMO Inesdi Business Techschool
1000+ Average number of leads generated “When order details are retrieved and presented to the customer automatically, the same order-related questions no longer reach customer service. This has significantly reduced the daily workload.”
Mikko Virta
Director of Digital Development, Masku
“‘Serviceform brings your company closer to your customers. This means that leads are captured early in the purchase process by lowering the threshold for the customer to take action. We at Moberg Bil strongly recommend Serviceform if you’re concerned about making contact with your potential customers as smoothly as possible.’”
Oliver Hernheimer
Marketing Manager at Moberg Bil
“Serviceform will help you get more out of your website. We were able to consistently get 100-150 leads per month with Serviceform. That's a 100% increase from what we used to get!”
Matias Suhonen
CMO, RE/MAX Finland
64% support enquiries answered “The "before and after" is clear. We've gone from reacting to enquiries to anticipating them, improving both the customer experience and the team's internal efficiency. Serviceform helps us stay closer to our customers and guide them through the buying process, which lets us reduce returns.”
Xènia Semis
CEO and Creative Director
2× more website leads “Filling out a form takes more effort. Chat makes it easier for the customer to start the conversation.”
Otto Valtonen
Digital Customer Service Team Leader, Saka Finland
71.6% Increase in conversion “The chatbot we built with Serviceform has given our customers a new channel to talk to us, one that is far more direct and that brings us high-quality leads with plenty of information”
Cristina Cabra
Marketing Department
930 leads captured through the chatbot “If anyone asks us about Serviceform, we'd point out that it's a key tool for any digital strategy. Not just for capturing leads, but for requalifying them and smoothing the digital customer experience from the very first contact. What stands out is how naturally it fits into the website and adapts to how our customers behave. We're clear on this: Serviceform isn't just a tool, it's a strategic ally.”
Nerea Arévalo
Head of marketing
2× more leads (leads doubled) “We had tried a few chat solutions before and wanted to test Serviceform. The results were superior to every previous provider from the very start.”
Olli Pohjonen
Area & Marketing Director, Huoneistokeskus
— And hundreds more
The same AI, running on real customer sites across Europe. Here is what it looks like, and what they told us.
“We doubled our conversion rate.”
Anssi Kiviranta
Founder, Strand Properties
“Our response time has dropped from minutes to seconds.”
Kirsi Jouhkimainen
Owner, Paljas
“A professional, customer-friendly and approachable partner.”
Henrika Laurila
Sales & Account Manager, Voiveljet
“97% of routine questions are now resolved automatically.”
Juho Hiltunen
CEO, Lakka Rakennustuotteet
“Our AI assistant answers customers questions naturally.”
Ilkka Heiskanen
CEO, Epic Autokoulu
“Clear added value for our business and our customers, with measurable results.”
Jaakko Hietamäki
Business Director, Easoft Link
“Their innovative AI tools help us deliver better results for our customers.”
Jari Anufrijeff
Head of E-COM Unit, Confirma Software
— Free analysis
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