— Customer stories

Real customers. Real numbers.

1500+ businesses run on Serviceform across automotive, e-commerce, real estate and education. See the tools live on their sites, in their own words, and the results they hit.

Serviceform customers
Used by 1,500+ websites

— Case studies

The full stories, with the numbers.

BIU University 599 Web leads captured
“Serviceform makes a meaningful difference in lead qualification. It improves both how we capture leads and how the sales team works them, letting us take a sharper, more focused approach from the very first contact.”
Laura Vera Roa

Laura Vera Roa

Marketing and Communications Manager

Read the BIU University story
BE Group
“Before Serviceform, tracking the content and value of leads was difficult and often required a lot of manual work. Now, the tools give us clear visibility into the monetary value of our leads. Combined with the flexibility and customer-friendliness of the platform, Serviceform has helped us generate between €400,000–€800,000 more in lead revenue.” — Riku Rautio, Marketing Manager, BE Group”
Riku Rautio

Riku Rautio

Marketing Manager, BE Group

Read the BE Group story
ComprarCasa
“A Serviceform não é apenas uma plataforma; é um parceiro. O chatbot sa Serviceform ajudou-nos a escalar a geração de leads. Para qualquer agência que queira melhorar a jornada do cliente, recomendo-os absolutamente.”
Luis Mario Nunes

Luis Mario Nunes

Director General, ComprarCasa

Read the ComprarCasa story
EU Business School
“Before Serviceform, most of our visitors filled in generic forms like ‘Contact us’ because they weren’t sure where else to go. That made it difficult for us to qualify them properly. Now, our chatbot guides them more effectively and ensures they reach the right program or application form. This has reduced friction for our students and improved the quality of leads coming in.” — Irene Sedano, EU Business School”
Irene Sedano

Irene Sedano

SEO Specialist

Read the EU Business School story
Gedauto 50K In interest
“Since we started using Serviceform chatbots, we’ve seen a significant change in the way customers contact us. The ability to gain more detailed insights into leads has allowed us to better understand their needs and optimize customer lifecycles.”
Ángel Merino

Ángel Merino

Director of Marketing

Read the Gedauto story
INESDI 17% Lead capture
“One of the things we mainly wanted to improve with the chatbot was the ability to "guide" candidates, or recommend a master's program based on their prior knowledge. We're very happy with how the chatbot performs at Inesdi. It has driven a significant increase in leads and enrollments, and it hasn't cannibalized our other channels, which was one of our biggest worries. On top of that, we have regular check-in calls where the account manager brings us ideas for improvement, which is genuinely valuable.”
Sara Martinez

Sara Martinez

CMO Inesdi Business Techschool

Read the INESDI story
Masku 1000+ Average number of leads generated
“When order details are retrieved and presented to the customer automatically, the same order-related questions no longer reach customer service. This has significantly reduced the daily workload.”
Mikko Virta

Mikko Virta

Director of Digital Development, Masku

Read the Masku story
Moberg Bil
“‘Serviceform brings your company closer to your customers. This means that leads are captured early in the purchase process by lowering the threshold for the customer to take action. We at Moberg Bil strongly recommend Serviceform if you’re concerned about making contact with your potential customers as smoothly as possible.’”
MB

Oliver Hernheimer

Marketing Manager at Moberg Bil

Read the Moberg Bil story
RE/MAX
“Serviceform will help you get more out of your website. We were able to consistently get 100-150 leads per month with Serviceform. That's a 100% increase from what we used to get!”
Matias Suhonen

Matias Suhonen

CMO, RE/MAX Finland

Read the RE/MAX story
Rita Row 64% support enquiries answered
“The "before and after" is clear. We've gone from reacting to enquiries to anticipating them, improving both the customer experience and the team's internal efficiency. Serviceform helps us stay closer to our customers and guide them through the buying process, which lets us reduce returns.”
Xènia Semis

Xènia Semis

CEO and Creative Director

Read the Rita Row story
Saka Finland more website leads
“Filling out a form takes more effort. Chat makes it easier for the customer to start the conversation.”
Otto Valtonen

Otto Valtonen

Digital Customer Service Team Leader, Saka Finland

Read the Saka Finland story
SEAS 71.6% Increase in conversion
“The chatbot we built with Serviceform has given our customers a new channel to talk to us, one that is far more direct and that brings us high-quality leads with plenty of information”
Cristina Cabra

Cristina Cabra

Marketing Department

Read the SEAS story
Unione Movilidad 930 leads captured through the chatbot
“If anyone asks us about Serviceform, we'd point out that it's a key tool for any digital strategy. Not just for capturing leads, but for requalifying them and smoothing the digital customer experience from the very first contact. What stands out is how naturally it fits into the website and adapts to how our customers behave. We're clear on this: Serviceform isn't just a tool, it's a strategic ally.”
Nerea Arévalo

Nerea Arévalo

Head of marketing

Read the Unione Movilidad story
Olli Pohjonen more leads (leads doubled)
“We had tried a few chat solutions before and wanted to test Serviceform. The results were superior to every previous provider from the very start.”
Olli Pohjonen

Olli Pohjonen

Area & Marketing Director, Huoneistokeskus

Read the Huoneistokeskus story

— And hundreds more

Live on their sites. In their words.

The same AI, running on real customer sites across Europe. Here is what it looks like, and what they told us.

Strand Properties using Serviceform
“We doubled our conversion rate.”
Anssi Kiviranta

Anssi Kiviranta

Founder, Strand Properties

Paljas using Serviceform
“Our response time has dropped from minutes to seconds.”
Kirsi Jouhkimainen

Kirsi Jouhkimainen

Owner, Paljas

Voiveljet using Serviceform
“A professional, customer-friendly and approachable partner.”
Henrika Laurila

Henrika Laurila

Sales & Account Manager, Voiveljet

Lakka Rakennustuotteet using Serviceform
“97% of routine questions are now resolved automatically.”
Juho Hiltunen

Juho Hiltunen

CEO, Lakka Rakennustuotteet

Epic Autokoulu using Serviceform
“Our AI assistant answers customers questions naturally.”
Ilkka Heiskanen

Ilkka Heiskanen

CEO, Epic Autokoulu

Easoft Link using Serviceform
“Clear added value for our business and our customers, with measurable results.”
Jaakko Hietamäki

Jaakko Hietamäki

Business Director, Easoft Link

Jari Anufrijeff
“Their innovative AI tools help us deliver better results for our customers.”
Jari Anufrijeff

Jari Anufrijeff

Head of E-COM Unit, Confirma Software

— Free analysis

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Daniel Aguilón, Country Manager, Serviceform
Daniel Aguilón Country Manager, Serviceform