Desktop app
Every customer conversation,
right on your desktop
Serviceform as a real app on your Mac or PC, not another browser tab. It sits in your dock, stays signed in, and pings you the second a customer writes. Close the browser and still catch every lead.
Free for every Serviceform user. Sign in with the account you already have.
Up and running in two minutes
The app is the same Serviceform your team uses on the web, packaged as a native program that your computer treats like any other app.
- 1
Download and install
Grab the app for Mac or Windows above. Open the file and it installs itself. No IT project, and it keeps itself updated from then on.
- 2
Sign in once
Use your normal Serviceform login. The app stays signed in and keeps a direct connection to your inbox, quietly, in the background.
- 3
Get notified like it matters
New chats, WhatsApp messages and leads arrive as real notifications on your screen, with a badge on the dock or taskbar. Even when your browser is closed.
Why a native app beats a browser tab
Browser tabs get muted, buried and closed, and the lead that wrote at 4pm gets an answer at 9am. An app that lives on your computer does not have that problem.
Real system notifications
Notifications go through macOS Notification Center or Windows notifications, the same channel as Slack or Teams. An unread badge sits on the icon until someone answers.
Always on, always ready
Starts with your computer and waits in the background. When a customer writes, your team is one click from replying instead of hunting for a lost tab.
Every channel in one window
Live chat, Mira AI handovers, WhatsApp, Messenger and Instagram in a single inbox. One app for the whole team, nothing to juggle.
Same platform, same security
The app is a direct window into your EU-hosted Serviceform account. Same login, same encryption, no data stored on the machine.
Answer first, win the deal
Download the app and sign in with your existing Serviceform account. Two minutes from now, the next lead pings you on your desktop.