Picks up in under a second
No ringing out, no voicemail. The agent greets the caller in your words and finds out who is calling and why.
Every call answered.
Even the ones you miss.
An AI agent picks up your number in under a second, in the caller's language. It answers the questions it knows, takes a message for the rest, and puts every call in your inbox as a ticket with the transcript, a summary and the recording. Set it up in fifteen minutes, no developer needed.
Built on the same inbox your team already uses for WhatsApp, email and chat.
+34 612 345 678
Nora, agente IA
Hola, Clínica Dental Nórdica, soy Nora. ¿En qué puedo ayudarle?
Hola, necesito mover mi revisión del jueves a la semana que viene.
Claro. ¿Me dice su nombre y qué día de la semana que viene le viene bien?
Ana Virtanen, el martes por la tarde sería perfecto.
Ticket creado · Citas Devolver llamada
Resumen
Ana Virtanen quiere mover su revisión del jueves al martes por la tarde. Llamar para confirmar la hora.
Grabación · 0:58
Speaks the caller's language
Finnish, Swedish, English, Spanish and German. It answers in whatever language the caller uses and switches if they do.
Answers from your knowledge
Point it at your knowledge base or write a short brief. It only says what you gave it. No invented prices, no made-up opening hours.
1s
to answer, every call, every hour of the day
Callers get a greeting before the second ring. Nobody hangs up on a voicemail and calls your competitor instead.
Takes a message that is actually useful
Name, number, what it is about, read back and confirmed. The message lands on the ticket and in your pocket as a text or an email.
Transfers when a person is needed
Ask for a person and the agent says it is transferring, then moves the call to the number you set. No dead ends.
Every call becomes a ticket
The transcript streams into the inbox while the call is on. The summary, outcome and recording are added when it ends.
How a call goes
Greets, listens, does the right thing.
You decide how calls go, in plain words. The agent asks what the call is about, then follows the route you set: answer from the knowledge base, take a message, transfer to a person, or thank the caller and end the call. One route always covers everything else, so no caller is left hanging.
- Describe the call in a sentence and the AI assistant draws the flow for you
- Routes for bookings, invoices, emergencies, or anything you like
- Text, email or WhatsApp the caller afterwards, automatically
Saludo
Hola, Clínica Dental Nórdica, soy Nora. ¿En qué puedo ayudarle?
Pregunta
Preguntar el motivo de la llamada
Rutas
Reservar, mover o cancelar
- Tomar un mensaje
- Carpeta: Citas
- Terminar la llamada
Precios u horarios
- Responder desde la base de conocimiento
- Terminar la llamada
Urgencia
- Transferir a una persona
Cualquier otra cosa
- Tomar un mensaje
- Terminar la llamada
The call in your inbox
A ticket for every call, with the recording.
Phone is a channel in the same inbox as WhatsApp, email, Instagram and chat. A call from a known number lands in that customer's thread. Your team reads the summary, listens to the recording and calls back from the ticket, with the whole history beside it.
- Transcript, summary, outcome and recording on every ticket
- Caller becomes a contact, with the message saved as a lead
- Tickets go to the folder and team you choose
Your number or a new one
Keep your number. Forward what you miss.
Get a new number for the agent in a few seconds, or keep the number on your business cards and forward calls to the agent from your own phone: all calls, only the ones you do not answer, only when you are busy, or only when your phone is off. The builder shows you the exact code to dial. Turn it off the same way.
- New numbers in Finland, Sweden, Norway, Denmark, Spain, Germany, the UK and more
- Forwarding rules you control from your own phone
- Hourly call limits and a maximum call length protect your costs
Este agente responde en
+34 613 894 768
ActivoConserva tu número
Desviar llamadas
Solo cuando no contesto
Cuánto suena tu teléfono primero
Tras 20 segundos
Tu teléfono suena primero. El agente contesta cuando tú no.
**61*+34613894768**20#
Activar ##61#
Desactivar Who it is for
Made for the calls nobody can take.
Anyone whose phone rings more than they can answer, or rings when nobody is there.
- Clinics and salons
Booking requests, opening hours and prices answered while the front desk is with a patient.
- Car dealers and workshops
Test-drive requests and service bookings taken at 7 in the evening, with the caller's details on a ticket by morning.
- Real estate and property
Viewing requests and questions about a listing answered during the weekend open house rush.
- Support teams
Overflow and after-hours calls become tickets in the same queue as everything else, in the right folder, ready for a call-back.
- Founders and consultants
A personal line that takes a proper message when you are in a meeting and texts you the summary a minute later.
- Campaign lines
A number on the poster that collects the caller's name and email and sends the offer automatically.
Caso de cliente · Masku
Al recuperar y mostrar automáticamente los datos del pedido en la web, las mismas preguntas dejaron de llegar al equipo de atención al cliente.
- 4,03/5
- Satisfacción con el servicio de atención al cliente
- aprox. 80%
- Menos consultas relacionadas con pedidos
- 1.000+
- Media de leads generados
Casos de éxito
Nos eligen más de 1.500 webs.
Las marcas a las que ya les compras.
Ingresos que crecen de verdad, trimestre a trimestre, en todos los continentes.
-
Gedauto
La IA del grupo de concesionarios cualifica a los compradores antes de la llamada comercial, así que los leads que llegan al equipo cierran de verdad.
+460% de conversión de lead a venta vs. formulariosLeer el caso → -
Comprarcasa
Los chatbots de cada franquicia cualifican a compradores y vendedores antes de que hable el agente: más de la mitad de los leads llega lista.
+55% más leads cualificadosLeer el caso → -
SEAS
El centro de formación online del Grupo San Valero convirtió su web en su mejor canal de captación con orientación conversacional.
+71,6% más conversión webLeer el caso →
En colaboración con
Alojado en Europa
Europeo por defecto.
Los datos de tus clientes se quedan donde tienen que estar. Trabajamos sobre infraestructura de la UE, sin subprocesadores fuera de la UE. Cumplir la normativa no es una casilla que activas: viene de fábrica.
- Centros de datos en la UE
Cada byte, alojado en la Unión Europea. Fráncfort, Helsinki, Dublín. Nada de "disponible en la UE". Solo la UE.
- RGPD de serie
Contrato de tratamiento de datos firmado desde el día uno. Derecho al olvido, a la portabilidad y de acceso, integrados en la plataforma.
- Sin datos que crucen fronteras
Sin subprocesadores en EE. UU. Sin analítica en zona gris. Los datos de tus clientes no salen de la UE.
Detrás de Serviceform
Personas reales construyendo contigo.
Tenemos equipo en Turku, Estocolmo, Barcelona, Londres y Sri Lanka. Estamos cerca, respondemos rápido y mejoramos la plataforma cada semana con lo que vemos en clientes reales.
Questions
What people ask before they try it.
The short answers. Book a call if you want the long ones.
-
Does it sound like a robot?
No. It is a natural voice that speaks at the pace of a person on the phone, in short sentences, and waits for the caller to finish. You pick the voice and hear it before you go live. -
What happens when it does not know the answer?
It says so and offers to take a message or arrange a call-back. It never invents a price, an opening hour or an availability it was not given. -
Can a person still pick up?
Yes. With your own number, your phone rings first and the agent only answers when you do not. And on any route the agent can transfer the call to a person you choose. -
Where do the calls go?
Into the Serviceform inbox, the same one your team uses for WhatsApp, email and chat. Every call is a ticket with the transcript, a summary, the outcome and the recording. You can also get a text or an email after every call. -
How long does setup take?
About fifteen minutes. Name the agent, give it your knowledge or a short brief, describe how calls should go, test it in the browser, and get a number. No developer and no phone system changes. -
Which languages does it speak?
Finnish, Swedish, English, Spanish and German. It answers in the language the caller uses and switches if they switch.
— Análisis gratis
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Daniel Aguilón Responsable de España, Serviceform