— For ecommerce websites
How much is your website leaking?
A 20-second check of the things that turn visitors into customers — chat, booking, lead capture, mobile. Free, instant, no email needed.
Takes about 20 seconds. Free — no email needed.
Online stores that grew with Serviceform
What the six checks actually measure
Every score comes from real signals on your site — nothing is invented. And every gap maps to something we can fix.
Product search
On-site search, structured data and a healthy sitemap — can visitors find what they came for?
Fix: AI product search
Product info
Key pages, meta descriptions and an about page — is the important information actually there?
Fix: guided shopping chat
Lead capture
A form that collects an email or phone number — can visitors leave their details?
Fix: simple sign-up form
Chat & WhatsApp
Live chat or WhatsApp on the page — can visitors talk to you instantly?
Fix: AI chat + WhatsApp
Mobile checkout
Viewport setup and tap-to-call targets — does the journey work on a phone?
Fix: clear mobile button
Speed to reply
Instant-reply channels like chat and WhatsApp — a proxy for how fast visitors hear back.
Fix: 24/7 instant replies
Frequently asked questions
What does the website check look at?
It reads your homepage, about page and sitemap, then scores the things that turn visitors into buyers: product search, product info clarity, lead capture, live chat and WhatsApp, mobile checkout readiness, and whether shoppers can get an instant answer.
Is it really free? Do I need to leave my email?
Yes, and no email needed. You get your score and findings instantly. If you want a deeper, human review of your store, you can book a free 20-minute call — that part is optional.
How accurate is the score?
Every score is built from real signals we detect on your store — chat widgets, forms, sitemap structure, mobile viewport and more. "Speed to reply" is a proxy based on whether an instant-reply channel exists, not a measured reply time.
Can a Serviceform expert review my site with me?
Yes. Book a free 20-minute call and a Serviceform specialist will walk through your results with you, pinpoint exactly where you are leaking visitors, and map out how AI chat, booking and lead capture would fix it for your site. No slides, no pressure — just a clear plan.
— Proof from your industry
Teams like yours already fixed the leaks
1000+ Average number of leads generated “When order details are retrieved and presented to the customer automatically, the same order-related questions no longer reach customer service. This…”
Mikko Virta
Director of Digital Development, Masku, Masku
64% support enquiries answered “The "before and after" is clear. We've gone from reacting to enquiries to anticipating them, improving both the customer experience and the team's int…”
Xènia Semis
CEO and Creative Director, Rita Row